Admin Business Support Center Specialist
Join Global Business Solutions Jakarta as an Admin Business Support Center Specialist and play a pivotal role in ensuring seamless operational efficiency for our dynamic business hub. This position offers the opportunity to work in a fast-paced, international environment, where your skills and dedication will be instrumental in driving our success. Located in the heart of Jakarta, you'll be part of a team that handles a wide range of administrative tasks, from managing customer inquiries to coordinating with various departments to ensure smooth business operations.
As an Admin Business Support Center Specialist, you will be responsible for maintaining the day-to-day operations of our business support center. You will handle customer inquiries, manage customer data, and ensure that all administrative processes are carried out efficiently and accurately. This role is perfect for someone who is detail-oriented, organized, and enjoys working in a collaborative environment.
At Global Business Solutions Jakarta, we are committed to fostering a culture of excellence and innovation. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values your contributions and helps you achieve your career goals.
📋 Tanggung Jawab Pekerjaan
- Manage and maintain customer data using CRM software such as Salesforce or HubSpot.
- Handle customer inquiries and complaints, ensuring timely and satisfactory resolutions.
- Coordinate with various departments to ensure seamless business operations.
- Generate and maintain reports on customer interactions and administrative processes.
- Assist in the implementation of new administrative systems and processes.
- Provide administrative support to the management team.
- Ensure compliance with company policies and procedures.
- Maintain a high level of accuracy and confidentiality in all administrative tasks.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum of 2 years of experience in a similar administrative role.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience with CRM software such as Salesforce or HubSpot is a plus.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and meet tight deadlines.
- Detail-oriented and organized.
- Fluency in English is a plus.
🛠️ Keahlian
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